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30 thoughts on “Support

  • Paige Kumpf

    Hi, I’m trying to launch a new product, and I’d like to redirect my customers to a link where they can download their product after purchase. You provide this option under your thank you email, but I don’t want that link going to everyone who purchases any product on my page, just a certain one. Do you provide this capability?

  • jeff

    when a order comes in I don’t get email telling me a order has been processed. I used to get the emails, but I no longer do. How do I resolve this

  • borisa

    Hi,
    A week ago, I asked for your permission to translate your WordPress Checkout plugin. Since I didn’t get any answer from you, it would be very kind of you to consider my proposal and let me know if its alright to translate it.

    Regards,
    Borisa Djuraskovic

  • borisa

    Dear,
    Let me introduce myself. My name is Borisa Djuraskovic. I am associated with Web Hosting Hub community team.

    I found your WordPress Checkout plugin at http://wordpress-checkout.com/?utm_source=wp_repo_link&utm_medium=options&utm_campaign=wpckt&utm_content=plugin_home_page very interesting. I would like to translate it to my native Serbo-Croatian language and help people from my community find your plugin useful too.
    Do you mind if I do so?
    Please let me know.

    Regards,
    Borisa Djuraskovic

  • Anandra Ilham

    Dear Checkout Team,

    I have encounter a few problems of using the plugins. The experience on the shopping page somehow degrade over time.
    We’ve been using checkout plugin on our website for years and these days I’ve got so many feedback from customers telling that the Add to basket button doesnt work properly, we had find out that the button does nothing, the appearance of the button did changed to be light grey colored (pale) but that’s what it only did. The shopping summary and the history of products that has been added to the cart was not displayed and cause lots of confusion to our customer. Not only that, the drop down menu on sorting the products also not re-sized correctly – the drop down box size were too small to see/read what its written on that. If there any way to fix this could you please shed some light as I’ve been looking all over the internet to find the solution and I cant find anything to fix this, is it possible that this is a bug after the latest update of the plugin?

    Please let me know immediately, thank you.

    Best regards,
    Anandra Ilham
    Bottles For Earth
    +62361732129
    Seminyak, Bali

  • audios.com

    I think everything published made a bunch of sense.
    But, consider this, suppose you were to write a killer
    title? I am not saying your information isn’t solid, however what if you added a post title to
    maybe get people’s attention? I mean Support |
    Wordpress Checkout is kinda vanilla. You ought to glance
    at Yahoo’s home page and see how they create news headlines to grab people to open the links.
    You might add a video or a related picture or two to grab people excited about
    everything’ve written. Just my opinion, it would make your
    blog a little bit more interesting.

  • Andrew Kurtis

    Hello,

    My name is Andrew, I am with WebHostingHub. We have found at http://wordpress-checkout.com/how-to-use/ your WordPress Checkout plugin very interesting and we would like to translate it to Spanish language to help people from Hispanic community.
    Do I have your permission to do that?

    I hope I’ll hear from you soon.

    Kind regards

    Andrew Kurtis
    WebHostingHub

  • Flemming Perret-Gentil

    My wp shopping cart appears to be working fine, but message “There are no items in your cart’ appears on ‘Check out’ page even after adding items. It has been OK before, but now I have this big problem. What can I do ? Can you help me? Note: I did the Danish translation Best Regards Flemming Perret-Gentil

  • Flemming Perret-Gentil

    My wp shopping cart appears to be working fine, but message “There are no items in your cart’ appears on ‘Check out’ page even after adding items.
    It has been OK before, but now I have this big problem.

    What can I do ? Can you help me?

    Note: I did the Danish translation

    Best Regards Flemming Perret-Gentil

  • Martha

    How can I test my website to process a sale? Do I need a compliance certificate from third party company such authorize.net? Do I need to sign with a Host Gator to host my website?

    Your reply is greatly appreciated. Thank you.

    Martha

  • David

    I was interested in using your plugin but im unable to line the “add to cart” button under the gallery picture. Can you tell me how to do this?

  • Flemming Perret-Gentil

    Hi

    Check out: really great plugin !

    When the Paypal page come up, a strange item nr. appears: item number 828_100_Product.

    Where does this number”828_100 come from, and how can I control this number to my number system ?

    Br Flemming

  • Frank

    Hi,
    Where can I change the position within plugin file.
    Witch file and line ?
    I need 12.99$ intead of default cad$12.99

    Thank you

    • admin Post author

      You can create a new currency rule inside of “public function get_all” under \wp-content\plugins\wordpress-checkout\includes\classes\class.wpckt-currency.php.

  • Mike Allardice

    Thank you for contacting me. I am using the WP checkout plugin alongside WP simple shopping cart and seem to be working fine together except for the message “There are not items etc,…” when items in cart. Have I done something weird. Please check out my website to see both working. Cheers

    Mike

  • Mike Allardice

    My wp shopping cart appears to be working fine, but message “There are no items in your cart’ appears on ‘Check out’ page even after adding items. Is this a php issue. Does my host, Bluehost, need to resolve. Does the following line need to be included?

    session.save_path = /tmp

    Cheers in advance

    Mike

  • Anirban

    Hi,
    i have used this plugin and it works pretty good. I want to custom this plugin so as to fulfill this requirement
    i have a page where i am using the add to cart widget , now my requirement is that that this page contains many select box having different prices, so selecting the options should chane the price above the add to cart button and this changed price should also be reflected on the checkout page .
    How can i achieve this ?